I've only been using it for a week so it might be me, but it seems like I have to click it 3 or 4 times before the flame ignites the first time, then ignites time every time. Tried adjusting the flame but didn't help. Still a great flame when it works and like I said I probably just need time to set it up properly. Update 09/21/2017 Lighter broken after about 6 months, contacted the company, who sent me a new one after 4 emails back and forth. You got a new one and you know what? After another six or so months it also broke like the first one. If you have one, be careful because when you open the lighter, the lid will break and immediately fly away. see my photo
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