After reading the negative reviews of this tool, I can only think that some people are too picky about their consumer electronics! (You may have to be old enough to remember before TouchTone.) I've never had any problems with this phone, having to replace a much older cordless phone that picked up too much outside noise. The sound was great, the batteries were long enough for home use (and SOHO) and there was never a leak when using both lines. And the complaints that I saw - squeaks when pressing buttons, etc. - seem very banal to me. Unfortunately, my phone recently failed due to a nearby lightning strike, as did my modem and network card, and now I'm getting a DSL line, so I'm limited to a phone line. I will probably replace my poor dead phone with a VTECH 2461 model, but if I needed two more lines I would definitely replace it with another 2960 model!
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