Whilst this product is a great idea for a hamster wheel I had a lot of trouble getting a working product. When I first received the bike the kickstand was not in the box. So I had to return it to get a new one. It was a bit shaky when it came in but was ok with a little manipulation. Then today, about two months later, my hamster was having trouble walking on the exercise wheel. I lifted the wheel to see why and found that the plastic holding the wheel to the stand was broken. It came off almost completely and was not at all safe for my hamster. The wheel broke off the plastic and I'm glad I accidentally ripped it off. If it was my hamster he might be hurt or scared. As it's been two months since my purchase, I now have to buy a new one and my hamster has to go at least two days without an exercise wheel. This is very frustrating as my other hamsters and mice use their smaller wheel and my rats use their larger wheel. I hope the Kaytee gets a stronger base for the 10 inch wheel like the bigger 12 inch wheel.
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