I like that it allows me to automate some of our processes, which helps us keep track with deadlines for projects we are working in at my work place as well! The UI could be better but nothing too big or majorly annoying about this tool when compared against other tools out there such has Hubspot (also free). It's great if you want something simple yet powerful enough so your team can use while keeping things organized without having much knowledge needed from IT side either technical nor non techy people who might not have any idea how computers works etcetera..
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