I don't normally write reviews but I was so impressed with the Rock 3 support that I decided to write. one. I've typed between 200 and 300 hours and I really like the Rock 3. All the features and things written about it were accurate. Very quiet operation. I'll say I get a tone when it makes a lot of quick changes in direction and movement. But in normal printing it remains very quiet. Yes, the PSU fan is a little louder than the computer PS, but it's within the acceptable range. What really impressed me was the support. Although I only used email support and not for error issues, they were very responsive. Not only do they respond within 24 hours, but they try to fix the issue in their replies if necessary. If it is a request for information only, they will provide information via email, but also refer you to available YouTube resources where available. I'm new to 3D printing so I can't make comparisons to competing products, but I'm very happy with the cost of the Mingda Rock 3 printer.
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