I love that they are so organized, professional & caring with our organization! They really put in time to learn about us as an org (we're very new) but then take it one step further by showing how we can grow through them too!! We've been able use R&R's services for all of my events since starting this year - from corporate fundraisers/events up until now when i'm hosting two big galas at once. The only thing is sometimes you have several meetings within days or weeks which makes scheduling difficult because there isn't always enough hours left over after each meeting has finished before another event starts soon afterwards :( But overall great service :).