So I've been ordering these bags for a while and they've been great! Then my last order arrived and the packages practically fell apart when trying to open them. I contacted them and they said they had a problem with a batch of bags and if I wanted to they would send me new packaging to replace the broken ones free of charge. It took about 2-3 days and I received a box with my food bags and some other handy dog stuff like a mini lint roller and the best part was a handwritten note.
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