The candorworks team is very responsive and really cared about our needs. I felt that they listened to our requirements very carefully and took a thoughtful approach to our needs. I didn't feel like their sales team was pushy or pushed solutions that we didn't need. Their team was very professional and took the time to understand our company and needs for lead management. We were looking for a tool that could solve all of our needs - from creating and maintaining customer relationships, to qualifying and scoring leads, and to tracking our customer journey. We realized that we had different needs for each process - and that a single tool couldn't serve all of our needs. Candorworks was able to create a tool that could address each of our needs. We have been able to create better customer relationships with Candorworks, and are able to track our customer journey more effectively than before.