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Peru, Lima
1 Level
743 Review
43 Karma

Review on HOMEFORT by Scott Hall

Revainrating 1 out of 5

Poor Home Depot Shopping Experience as the Headline

I was eager to try HOMEFORT because I enjoy browsing for home furnishings online. However, there was a great deal missing from my encounters. Although they have a wide variety of goods to choose from, the website is cumbersome and hard to use. When I couldn't locate what I needed, I became increasingly frustrated. The checkout procedure was a nightmare even when I finally located the item I was looking for. The page took forever to load, and I had to make several attempts to place a purchase before it finally went through. Still, I had no idea if my purchase had gone through because I never got a confirmation message. My order came late, and when it did, it was broken. I called the company for a substitute but was placed on hold for so long that I gave up. Overall, my time spent in the HOMEFORT store was not a positive one for me. While they have a wide variety of products to choose from, they could improve their website and customer support. I will not be returning to their store.

Pros
  • Shipping that is both quick and dependable.
Cons
  • Exchanges and returns can be a bother.