Review on eufy Security Solo OutdoorCam C22 - All-in-One Outdoor Security Camera | 1080p Resolution, Spotlight, Color Night Vision | No Monthly Fees, Wired Camera | IP67 Weatherproof by Kirk Womack

UPDATE: Support replied straight away and it's clear they would have replaced the camera with no problem so I'm giving this one an extra star. I was able to connect another eufy Solocam outdoor camera and one of their indoor Solocam cameras without any problems, so I think that the first one was actually defective. But that doesn't say much about quality control. I tested a total of 5 brands and none of the others gave me any problems. After hooking up two other eufy solo cams, I found I was getting a 3-4 second lag when live streaming. In any case, this renders the cameras unusable for my purposes. I know it sounds a bit but for example I can't catch one of my dogs trying to pee on something in the house if I don't see him within 3-4 seconds. By then it will be ready. I can't stop any of the dogs from eating something in the backyard if I don't see it until they eat it. Etc. (I know it's not because of my internet connection, my Wyze cameras have less than 1 second latency, and cheap wifi cameras from other manufacturers have almost no latency at all.) So I'm returning all eufy solocams to Revain and won't ask Yufi for a replacement. I continue to appreciate their responsiveness and willingness to go the extra mile to resolve the issue. First review: I just got 2 eufycam outdoor cameras and 2 indoor pan/tilt cameras. I've only tried one so far, but it won't connect to my phone. First, Frustration 1: I'm having trouble verifying my account. The confirmation email was sent without any problems, but you have to click the link in the confirmation email and this website does not load. It finally connected after a few minutes, but after I entered the code, it told me that the activation code had expired. I had to get new activation emails multiple times before it finally loaded. 2nd frustration that makes the product unusable is that the installation part requires you to connect to your phone via bluetooth. Well, it doesn't connect to mine. I've done everything everyone has suggested on various forums but nothing has worked. The camera never showed up in my list of available Bluetooth devices. Frustration 3: I couldn't contact customer service. The Bluetooth troubleshooting page suggests contacting support if these steps didn't work, but doesn't offer contact information or even a link. I clicked on the "useless" icon and it opened the automated wizard. It took me a while to figure out what to write to actually reach customer service and then they just said they weren't available and I had to leave a message. Why not mention it at the beginning? On the troubleshooting page about how to contact support, they can list the times when chat is available or just provide their email address. I've already expended too much energy on this. I've ordered a number of different brands to compare and within that brand I've also ordered a couple of outdoor battery cameras that use a home base. None of the other cameras had connection issues, including cheap third-party cameras that I thought were junk. I give up. I left a "message" in their chat, I'll see if anyone replies. If this is the case AND if they can fix it without much hassle I will update this review.