The customer support is excellent, they are always available to answer any questions you may have! They also offer an easy way to keep track with all our expenses via their expense tracking system - it makes keeping up with them so much easier than if we had to do everything manually!! I would highly recommend this product as there really isn't anything that i dislike about using EXPRTS in general. There was nothing specific at first but now after being here longer things just seem more organized/easy to use overall, everything works smoothly together without having too many issues or problems throughout my time working within ExPerts.