I like that it is simple enough so we don't need much training before being able utilize all of its features but also offers many options if needed! The customer service could be more responsive when an issue arises as well since sometimes they are not there at times during business hours which can cause problems in our workflow/project schedule with multiple customers who have tasks scheduled through L1T's platform. We primarily work throughout California utilizing this program from home while still maintaining projects within their offices where possible (it works great!). It has helped streamline some processes by allowing us access remotely without having staff members come into office locations daily - saving time & money overall!!