I like that it's user-friendly to use as well! It allows me all of my team members can easily login at one time which saves us tons o money since we have several people doing our calls each week or month (depending). The customer service sometimes seems slow but they always get back with you in less than 24 hours so don't let this bother u too much!! There isn’t anything i dislike about instant teleminars other then when your first loging into their platform after buying there training package some times things won;' t be right away - just give them an hour maybe 2 before giving up & getting frustrated. Great tool if ur looking fo ra great wayto connect w/your market place without havingo do any research yourself!