The most helpful feature is that it can be used in combination with other software to make things easier! This means less time spent having separate programs open at once (which helps keep track of everything). It's relatively easy-to use as well - I think anyone could pick up this program quickly if they wanted too!! Not much dislikes about scrapware so far but one thing would have been nice was an option where you didn't need someone else come into view when adding items/people from emails etc., just click next person or item rather than going back through each email until there are no more people listed before starting over again..