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Review on InstantForum by Brian Kingsford

Revainrating 4 out of 5

Great software solution designed especially

It has been very easy for our staff members to use this tool, which allows us to get quick answers from customers in order to resolve their issues or questions as soon as possible. The support team can be contacted via phone calls, emails, etc., and they are always ready to help you with any inquiry regarding your product. Sometimes we have problems connecting to the server due to technical glitches, but the support team responds quickly to fix it. I would recommend using this service because of its excellent features, fast response time, and great user interface. We don't need much training to start using this platform; however, if there's anything about the program that does not work properly, we will contact the support team so that it may be fixed immediately. Our organization needs an online communication system where our clients can post messages and read them at anytime without needing to wait until office hours. This application solves all these I like how simple it is for people to use, as well as its customizability. The fact you can embed images in your posts makes this product better than others out there. There are some minor issues with formatting but nothing major. This program has helped me create an online bulletin board which I post news about my business and whatnot. It's also great because we've been able to keep our customers up-to-date.

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Pros
  • Easy implementation process.
  • Customizable design options available (mobile friendly)
  • Very cheap price compared other similar tools such Microsoft Teams!
Cons
  • No automatic notifications when someone replies directly into forum threads
  • Notifications do appear randomly sometimes causing confusion among users
  • Does require high internet speed