I like how easy it was for me (and my team) to get up & running quickly using this product! We were able use our existing dashboards/tools at work but didn't have any way in house or out side providers we could easily monitor all aspects of IT infrastructure from just one dashboard window - which makes monitoring SO MUCH EASIER. There are some features you do need additional tools such as Nagios etc., however those can be purchased separately if required so not really anything too major here. Just make sure your implementation plan has been thought through very carefully otherwise there may be problems later when managing changes / upgrades!! Using multiple vendors means being unable to see everything across them within 1 viewport so its good having something thats built specifically for us as they provide their own API's etc.