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1 Level
806 Review
61 Karma

Review on UserHQ by Phillip Jaylon

Revainrating 4 out of 5

A Tool Every Marketer Needs In Order To Manage All Your Customer Data

This is an awesome tool to track our customers' data from different sources such as Salesforce CRM or Marketing Cloud/HubSpot etc., It's very easy for new users who have no technical background but are willing learn it quickly with its intuitive UI which makes them feel comfortable in using this software right away without any hesitation! I don't like that there isn’t more customization options available when we need some customizations (e.g.: adding filters) - however they do provide helpdesk tickets if you can not figure out how something works yourself within their documentation section- so far everything has been working fine though.- There should be better integration between Hubspot & Marketo since both platforms use similar API calls most times even after being connected via OAuth2 flow sometimes still gives me errors about missing authentication tokens while trying to send emails through hub.

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Pros
  • Easy interface, quick deployment time; great customer service team support by phone + email ; good integrations across various marketing automation tools especially Microsoft Dynamics 365 Customer Engagement Platform / PowerBI
Cons
  • Lack of flexibility regarding user permissions