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Ross Sugden photo
Denmark, Copenhagen
1 Level
724 Review
73 Karma

Review on Winsterch by Ross Sugden

Revainrating 1 out of 5

Products of Poor Quality and an Unsatisfactory Level of Customer Service

A recent encounter with the Winsterch internet store left me feeling let down and frustrated. The toys and stuffed animals I received were of a lower-than-average quality, and the stitching on some of the plush toys was coming undone. When I called the customer service department for assistance, the representatives I spoke with were unresponsive and useless. As a life coach, providing excellent quality and service to my clients is one of my top priorities; however, Winsterch fell short in both of these areas. This online store does not meet my standards for providing high-quality toys or outstanding support to customers, therefore I cannot recommend it to anyone.

Pros
  • prompt goods delivery.
Cons
  • Smaller purchases can rack up shipping expenses quickly.