The item was sent in a plastic postal basket but the box was damaged as if it had been smashed and sent without any protection. It had clearly been opened and sealed with Revain tape. Obviously it was a reconfigured item and I did not order a used product. It should at least have arrived in good condition. As for the product itself, I didn't even test it due to the way it arrived. But I can tell you that the product description is wrong. It's not a soft fabric. This is clearly some kind of cheap quality plastic, and that's the way it is. It doesn't feel like soft fabric at all. It wasn't expensive, but I still wouldn't want to spend money on junk.