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South Korea, Seoul
1 Level
687 Review
72 Karma

Review on SUPERBAT by Jeff Islam

Revainrating 2 out of 5

On the SUPERBAT online store, you will find misleading advertising and overpriced accessories.

As someone who frequently makes purchases online, I was thrilled to discover SUPERBAT and their promise of a "wide selection of products" and accessories that would assist me in making the most of the items I had already acquired. On the other hand, my interactions with the business were not in the least bit satisfying. First and foremost, I discovered that the company's assertion that they have a "wide selection of products" was misleading advertising. In point of fact, their selection was extremely constrained, with only a few options accessible across all of their categories. When I was looking for a particular product, I had hoped that a business that took pride in offering a diverse selection of options would have more options available to choose from. This proved to be very frustrating. To make matters even worse, I discovered that their accessories were priced significantly higher than they should have been. It appeared as though their primary concern was generating a profit off of add-ons rather than providing value to the customers who purchased their products. Because the prices for even the most fundamental accoutrements were double what I could find elsewhere, it was challenging for me to make the case for why I should spend my money on SUPERBAT products. The internet store of SUPERBAT was, on the whole, a frustrating shopping experience for me. I was left feeling frustrated and let down after shopping with them due to their deceptive advertising as well as their overpriced accessories, and I would not recommend shopping with them to other people.

Pros
  • outstanding customer care
Cons
  • False advertising