I like that it is an all inclusive service for all of our clients. It was very important to have one central source to get quotes, schedule, etc. The customer service is also great! They are always willing to answer any questions you may have and will work with you as long as needed. There really isn't anything I dislike about this service. Great all-inclusive service that offers quality equipment and friendly support staff. We needed to find a way to get rid of old documents in bulk without having to pay several different companies to do so.