I use a PanaVise 300 at work, works great. I decided to order it for myself. Unfortunately, both the original device and the replacement for this base were missing an important part. Big control knob. I don't know who is really to blame here. It could be Revane who lost his pens or it could be Panavise who forgot to pack them. But two missing pens from two different boxes definitely don't help. Luckily, PanaVise's own support team is great and was more than willing to send me the pen I needed. The call lasted less than 5 minutes. All in all a great product and a great company.
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