With all these features we can manage our visitors very easily with this software. It is so user friendly that even newbie users are able to use it well without any training or support assistance. Sometimes it takes time for some of its functions to load but not a big deal at all as it happens once every few minutes only. I would say if you have small business then go ahead with visit desk otherwise there might be many other options available which can help you more than what visit desk has to offer. We have been managing our customer information properly by using this application.