I like that it helps us keep track with our clients in real time! It's easy for all my employees & contractors are able to access this via mobile devices as well so they're always up -to date w/ information about their customers!! Nothing at present but if there was something i could suggest we would be happy to hear them :).
We have not encountered anything negative yet either. If anyone has questions please ask before deciding whether or not using tracemylead will benefit YOU. Our office staff loves how organized everything gets once its set up correctly.