It has been very easy to use for my staff in our small community clinic! I like that it's so simple because we have not had many issues with using this software yet but when there are problems they get fixed quickly!! We also love how customizable everything can be if needed by us as well as them being able to help us out whenever possible too. Nothing really atm though just some minor bugs here & there maybe? Not much else about right now other than what was mentioned above :) The best part would probably be having access over email from anywhere around the world even while you're away (not sure how long their support will last)!