Installed by a professional plumber. The block dangled and dangled at least 1/2 inch from the tile wall (the tile was flat). The plumber noticed that the support plate was plastic and not rigid. He had to force the valve body into a hole in the tile. To prevent it from moving. In general, a terrible design. The square valve components should have been lined up, but they were different sizes and ended up looking ugly. This looks like a classic case of poor design and quality control. Reminds me of the car company AMC Be careful before you buy this stuff.
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