I like this product because it has all my requirements in its features - auto pause/resume downloads, scheduling the tasks, ability to pause other downloads if needed etc. There are no complaints so far when using Direct Download Manager. It's free as well which is great! Nothing as such but we need more options than just 2 buttons "Pause" & "Resume". We can't afford paying for 3rd party products. Free version allows only 5 concurrent connections hence cannot use it frequently. If you want something simple and light weight then go ahead otherwise look out for paid versions available from multiple sources. Scheduling task is very important feature for us since our customers get confused if they have scheduled a file to be downloaded but never received confirmation about completion of their work. This helps us keep them informed without being annoying.