Header banner
Revain logoHome Page
Stanislaw Grzechnik ᠌ photo
1 Level
300 Review
0 Karma

Review on Realme C21Y Smartphone 3/32 GB RU, Dual nano SIM, Black by Stanislaw Grzechnik ᠌

Revainrating 1 out of 5

Return my money! Disgusting product and poor quality.

The phone stinks to high heaven. Even though it is less than a year old, I have already worn it three times so that it may be fixed. I'm going to begin at the very beginning. The 22nd of April was the day I placed the order for this phone to be sent to my grandmother. It would appear that everything is perfect and lovely. After seeing it, her niece approached me and requested that I purchase one for her. Also placed an order for her. After one month, my niece's phone started having problems, such as randomly turning off or lagging. They brought it to the service, wrote it off on the books at the service, and then they handed me an act to get my money back. The process of returning money to is also an exciting new adventure. send an act to a conversation, send it by e-mail, or send it by registered mail if you really want to make an impression. They did, in fact, give it back at the conclusion of the day. And then the problems with Grandma's phone started. During the course of the chat, the sound was cut off, which caused the call to become garbled. This was the first issue. The service reported that the root cause could not be determined, but they did conduct an investigation. Even after the phone was taken away and then returned, the issue was not resolved. Repeated the test for the second time. Again, they handed over a sheet of paper with the phrase "the problem was not identified" written on it. after that, a fresh difficulty. The phone started powering down and did not react to anything that was spoken. This occurred on multiple occasions. The phone is "bricked" for ten to twelve hours, meaning that it is in an unusable state. Then he starts to get going. It was caught on video by me. I took it in to the service center, where they requested a video from me. In response, they took my phone away for two weeks with the same response: "the reason could not be determined." My question is: how come it was not recognized? I noticed that you already departed. There was no response that was even really understandable, other than "you can come pick it up, we ate it." I don't comprehend the process through which I can get the money back for it. How long am I going to continue attending this service? How is this even possible? Two mobile phones and two kosyachnye were provided. At least one of the students has been reinstated. And forget about running this campaign altogether; there aren't enough nerves in the world anyway.

Pros
  • .
Cons
  • .