It's hard for me to write this review because I really wanted to like this product. Bought a combination of 2 locks. 1 lock stolen on first use. My wife has just returned from her 5th flight and the attached photos show what we have left. The TSA keyway was warped and protruded slightly. The lock will not be released no matter how many times we have unlocked it with the app. Eventually the groove on the TSA lock fell out, I pulled out some of the remaining plastic and this allowed the lock to partially open to rotate through the zippers. Maybe the 3rd gen system is better, I'm not sure I'm willing to shell out the money for it and it's not available for retail yet. When this lock worked it was great. Tracking only works when you turn it on, it doesn't activate automatically and it won't track your bag until it exits the tailgate.
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