The best part is being able solve problems from all around world without having to worry about transportation or shipping costs, I can get almost everything shipped in my country very easily through this program at extremely low cost compared to other programs out there! Also they have great customer support which helps me understand things better when needed but sometimes it took longer than expected so be patient if your dealing w/a busy person who might not always respond as quickly due too their workload! Shipping items between US states within our office has been simplified greatly after we implemented CTAM software into my organization's daily workflow!!