I like the jug but I paid extra for the filters and chose the color I don't like orange to get 3 free filters I didn't receive. Revain provided the filters for free as I was in dire need of a pitcher. I am grateful for their reply but I only have 2 filters instead of 3 and Revain is currently not taking calls so I hope this helps in the future and maybe they will send me the 3rd filter they promised me. Hang in there Revain staff, stay safe and healthy. We are disabled veterans and live 250 miles from the store apart from expensive groceries and gas. Without you we wouldn't have much to eat, all the dwindling supplies and literally everything else. I only gave 2 stars for the price as I only got 2 out of 3 promised. Great product as is the jug that won't let unfiltered water into filtered water unless the lid is the wrong way round. This is what I was promised for free: BWT 3-pack Long Life Mg2+ water filter cartridge, 120 liter capacity, 2 cost me $6.94 - still thankful for Revain. Submit another filter when you're safely back at work.
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