At the beginning of the year 2022, I decided to purchase the console. Throughout the entirety of this time period, I struggled with a variety of challenges. The utter indifference shown by the authorized dealer, Sony Electronics JSC, is by far the most serious of all of the issues that have arisen. If the console malfunctions, you will need to find another solution because there is no official Playstation service in St. Petersburg, which is home to five million people. Write to the representatives of Sony in Europe if you do not agree with the current circumstances. This is what clients of Sony are told to expect when they visit the company's information center (JSC Sony Electronics). On the PlayStation Network, I withdrew money twice by accident. Okay, I'm asking for help. Following the publication of the activity's image, they merely add e-mail to the black list, and when you call them, they are impolite and hang up on you. Constant assurances, but no actual progress has been made. There were a great deal of issues throughout the nearly six years that we used the console. None of these issues has been rectified as of yet. Ignorance on a consistent basis, failure to keep commitments, and impoliteness. Nobody gives a damn about the user; people are only concerned with getting the task done.