In spite of the fact that I am a loyal customer of Shapermint, I am sorry to report that my most recent interactions with the firm have been less than satisfying. My most recent purchases have left a lot to be desired, despite the fact that they specialize in offering women's apparel selections that are of a high quality, are comfortable, and are stylish. The quality of the apparel has been all over the place, with some of the pieces coming out as being quite low-priced and badly constructed. The fact that some of Shapermint's items are well-fitting and easy to wear, while others have odd dimensions or are awkward to wear, leads me to question the company's ability to maintain consistent quality control. In addition, my most recent experience with customer support was not quite as satisfying as I had hoped it would be. When I contacted out to discuss some of my issues, I received a response that was not helpful and did not show any empathy for my situation. They were not willing to help me in any way, and as a result, the experience as a whole left me feeling frustrated and unsatisfied. In addition to that, the procedures for shipping and returning the item were both less than ideal. The delivery of my items has taken significantly longer than anticipated, and the process of making returns has been difficult and time-consuming. In conclusion, I am dissatisfied with both the level of customer service that Shapermint provides as well as the quality of the things that they sell. Even though they have a wide variety of clothing alternatives to choose from, the quality of their products is uneven, and their customer service is subpar. In the future, I really hope that they will address these concerns and make improvements to their offers.