I bought this bike for my 5 year old granddaughter. Her dad assembled it and commented to me that the bike was very high quality and that he is very pleased with it. There was a rip on bottom of the bike seat where it was attached and we reached out to customer service to get a replacement seat. Customer service solved the problem by shipping us a new bike AND getting it to us before Christmas. Unbelievable. You can count on this company to stand by you. And the price was perfect.
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