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Hungary, Budapest
1 Level
746 Review
89 Karma

Review on IncStores by Randy Basque

Revainrating 1 out of 5

The IncStores Company Does Not Meet Customers' Expectations Regarding Product and Service Quality

I have to say that I cannot agree with the positive review that was given of the IncStores business. As a former customer, I can say that my experience with both their products and their customer support was less than satisfactory. To begin, I found their website to be incredibly sluggish and challenging to traverse. The search function does not always work properly, and the product descriptions are often misleading due to their lack of detail. As a consequence of this, the construction materials that I received were of low quality and unsuitable for the project that I was working on. In addition, when I contacted their customer support team to ask for a refund or exchange, I discovered that they were unresponsive and unable to assist me in any way. They disregarded my worries and did nothing to make the situation better, which indicates that they do not care. Overall, if someone were to ask me to recommend a business to them that sells reliable tools and supplies for home improvement projects, I would not recommend IncStores. My feelings of disappointment and frustration are a direct result of their low-quality products and unsatisfactory support for customers.

Pros
  • Competitive pricing
Cons
  • Sometimes subpar material