I like the ease of creating and updating the policies. It's very helpful to have templates for creating and maintaining policies. It also has a document management function. I dislike the user interface. Some of the features are a bit outdated and not as intuitive. I would recommend SOPExpress to other companies. It has been very helpful in creating and maintaining policies and procedures. It has also been helpful in managing documents for compliance. This software has also allowed us to have a better document management system.