The best part about InSite is it's ability to customize everything so that you can make your own "look" if you wish! I could not find anything at this point that I dislike as far as functionality. It does the job perfectly! Nothing in particular yet other than minor glitches here or there when creating content but they are easily correctable - once realized what was wrong. When searching for ways to display products on our website we came across InSite. Their service offering makes my life easier by having every detail needed from an aesthetic standpoint to a functional one under one roof. There is no way we would have had access without using their services!! They helped us set up templates etc., but more importantly allowed us to focus on other things! It's easy to use, I like that it is very customizable as well! The layout options are endless so you can make something look just right or your way if what someone else has made looks good enough too. There isn't really much about this software which makes me dislike anything specific but there may be some things out their not covered in depth yet (excel add ins etc). This would help solve issues where people don’t know how best to utilize certain features within Powerpoint presentations.