One click in the shop and I had it. Everything is authentic because it has been purchased brand new and is packaged in a box with a serial number. So, upon unveiling, I discover that the left earpiece is defective. I tried turning it off and on again, and I even let it charge for over an hour, but nothing worked. I'm crossing my fingers that the seller gets back to me quickly and that there aren't any issues with the return. Two days later, I brought it back to the service center, where they gladly accepted it and provided me with the option of either a new unit or a full refund. Overall, I had a good impression; the morning I spent at the service center was the exception rather than the rule at the office. store, in theory, such occurrences can also occur.
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