These arrived wrapped in a bag, no size indicated on the shoes themselves (the bottom of the shoe states 255.not sure what that represents) so I am not sure if the wrong size was sent or if the 9 runs small. they are nice & soft & I can get my foot in there, but they are tight across the toe. Will have to return. Not sure it was mentioned or not, but there are zippers on both sides of the boot. I thought that was pretty nice as you can leave both open & wear almost like a slipper.
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