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1344 Review
74 Karma

Review on Shopform by Brad Lovro

Revainrating 5 out of 5

Shady Customer Service and Website Has MANY Issues

I love how easy it was when creating my account, which took only about 5 minutes! The customer service team at this point makes me feel like they are working with an old fashioned person who has been in business forever rather than someone that just started their career over 3 years ago (me). And no matter what you ask them they will say "we don't know". It's frustrating because there doesn't seem anything wrong or out of place but we have had nothing work since our first week using it after months without any issues before then. Their support staff seems more interested in making sure everything works perfectly instead of actually helping us solve problems. We use ShopForm as both a shopping cart site AND blog publishing tool so having all those features included made things easier overall.

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Pros
  • Easy to create accounts
  • Great mobile app for ordering/shopping from your phone while still logged into shop form.
  • Very flexible platform able add new products easily; can change product options quickly through admin panel if needed too,
  • Can be used either by individuals OR businesses alike great hybrid option between ecommerce solution & CMS
Cons
  • There are nuances