Review on Sharp Microwaves ZSMC0710BB Sharp 700W Countertop Microwave Oven, 0.7 Cubic Foot, Black by Bernard Larjin

The size and style of the microwave was what I expected. The product however has an exposed screw underneath which scratched my counter top. Sharp tried to resolve but sent over sized rubber covering. The second attempt resulted in sending me another Sharp microwave. Unfortunately, the 2nd microwave had same issue of exposed nail. I am trying to resolve by having them send me label so I can ship one back as I don't need two defective microwaves. Sharp has not been prompt to reply and resolve, pictures have been provided for all these issues too. One customer service rep said that the screw shouldn't scratch if on a flat surface. This was not an appropriate and only made me upset as I had to explain for the 3rd time the entire story. I further reinforced this is a safety issue as someone could cut their hand lifting the microwave. As mentioned, issue still not resolved as all I now ask is for a label to send back.