Review on JoyPrinting Cartridges Replacement MFC J491DW MFC J497DW by Robert Toomey

Bought LC 3011 5 PK 12/2019 just opened for use. None of them were recognized by the printer or had question marks on the screen for each cartridge, can't contact the seller, 2 years warr but no one to contact. I've searched the internet for solutions and suggestions, but nothing has helped. Other similar complaints have been posted. Exchange or refund not possible. The first time I came across cartridges that didn't work. Unless they fix that purchase elsewhere.