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Madagascar, Antananarivo
1 Level
721 Review
29 Karma

Review on Hyperice by Robert Sample

Revainrating 1 out of 5

A performance letdown: Hyperice's online store

I'm sorry to say this, but the Hyperice web shop was a little disappointing. Although their goods may be of the highest caliber, the website itself could use some work. To begin with, the browsing is cumbersome and perplexing. Even after searching for a very long time, I wasn't certain that I had found the correct thing. And let's not even talk about the purchasing procedure. Like wearing blinders and attempting to find your way through a labyrinth. It was unclear how things worked and how to know when my purchase had been accepted. To cap it all off, the level of customer service was subpar. When I asked for assistance because I had some questions about a product, I received an automated response that was totally useless. Overall, Hyperice's online shop requires a significant redesign even though their products are undoubtedly excellent. This is not the place for you if you're seeking for a simple, stress-free shopping experience.

Pros
  • trusted by sportspeople.
Cons
  • Products could fail.