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United Arab Emirates, Abu Dhabi
1 Level
791 Review
17 Karma

Review on szzijia by Jesse Bailey

Revainrating 2 out of 5

Customer Service at Szzijia has disappointed me.

Despite having a nice assortment of equipment and accessories, Szzijia's customer service is far from ideal. It was challenging for me to get in touch with their customer service staff when I recently had a problem with a malfunctioning product. They were useless and unresponsive when I eventually did. Additionally, the shipping took longer than anticipated, and the product suffered significant damage as a result of the poor wrapping. Overall, I was unsatisfied with my interaction with Szzijia and will seek out a different retailer for my tool need.

Pros
  • large assortment of hand and power tools
Cons
  • Customer service that doesn't respond