I like that it is easy enough so we can use in house without any training or help from an outside party (not saying they are not helpful but you get what your paying). It has been hard at times getting approvals because of our size which limits us as far being able to do things by ourselves with out having someone else come here every time something needs doing. The system works just fine once set up correctly however sometimes there will be issues when submitting changes with some new features coming online/changes made internally within enviromentware itself requiring republishing if done incorrectly - this could potentially cause confusion between users who have never run into such problems before vs those more used / knowledgeable about how these systems work etc.