I have been working with them since May 2017 as their Developer support agent. Their team has continuously helped improve our product (Shopify). They are also very easy to communicate with when we need clarification about any part of code. Our development cycle was too slow. Their staffs came up with several improvements that increased productivity drastically. We got a new developer from team which improved everything but it slowed down the process quite a bit. Overall they really saved us lot of time. They will definitely benefit if you're looking for Shopify eCommerce Development services at competitive rates. My major concern is lack of resources during peak season, especially summer. However their customer service has always provided timely solutions where needed. The best thing about this program was that it could be used to create many different types of stores (such as eCommerce). You can also use their reporting tools without any extra fees. My only complaint would have been if they had more options when adding additional features. Other than that I think everything else has worked very well! They were able to offer my business all the benefits of having our own website but at a fraction of the cost.