I like that they are very knowledgeable about their field and also understand how to handle different types of cases.
They take time out from your busy schedule so you can get what needs done right away without having it pushed back. Also, there's nothing really bad at all! If anything, everything was great but if something comes up or isn't handled correctly then we let them know immediately. We used them when our previous attorney left us after an accident happened while he worked for us (he had no insurance).