We used to manage our tags in house, but with all of these changes coming down from higher up we decided it was time for us (the users) get involved! This is great because now I can do things like change email addresses or passwords without having my boss look at me funny everytime he sees them pop by his desk before work starts again :) It's not perfect yet - there are some features that need improvement such as adding new contacts/users etc- however this will be sorted out soon enough once they implement more updates which should come within 2 months after launch date if everything goes well :). The system has been easy so far though you have an option where when someone adds themselves into one contact list then their other lists update automatically too.- Easy setup process & good support team who help resolve issues quickly.