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United States of America, Milwaukee
1 Level
708 Review
31 Karma

Review on CUSIBOX by Arun Siddiqui

Revainrating 2 out of 5

A CUSIBOX Purchase That Was Unsatisfactory

Let me share with you my experience with CUSIBOX, an online retailer of small appliances and items for the house and kitchen. I chose to give CUSIBOX a shot because I needed a new toaster. Unfortunately, I had a very unsatisfactory experience working with the business. To begin with, the purchasing procedure was more difficult than necessary. I had trouble checking out after it took me a while to navigate their website and locate the toaster I wanted. After placing my order, I was informed that it would come within a week, but it actually took almost two. I was disappointed with the toaster's quality when it eventually arrived. It didn't toast my bread equally and felt flimsy and cheaply manufactured. I attempted to return the toaster, but CUSIBOX's stringent return policy made it challenging to obtain a refund. I kept the toaster in the end, but I was sorry I had bought it. Overall, I had a negative encounter with CUSIBOX. The product was of poor quality, the website was challenging to browse, and the return policy was excessively onerous. Anyone seeking for dependable, high-quality home and kitchen appliances shouldn't consider CUSIBOX.

Pros
  • Prompt and trustworthy service.
Cons
  • For some people, navigating a website can be challenging.