came in a 20 lb block that had to be disassembled in the garage! My husband took a hammer, then another hammer, then a grinder etc just to sort things out so they could be placed in the bird feeder! This is the worst product I have ever ordered from Amazon! return will be good! I'm sure it will end up in the trash because the birds won't go near it! but all the squirrels in our area love it!
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